Get in Touch

Reach the Engineering Desk

Tech questions, fitment checks, dealer enquiries — we route every message to the right person on our team.

Send us a message

Get in Touch

  • Tech & rider support

    support@fastace.bike

    Setup help, warranty, parts. Response within one business day.

  • Dealer & B2B

    sales@fastace.bike

    Wholesale pricing, demo units, territory enquiries.

  • Press & media

    press@fastace.bike

    Press kit, product samples, interview requests.

  • Headquarters

    FASTACE Suspension, Industrial Park, Xi'an, China

  • Support hours

    Mon–Fri 09:00–18:00 (UTC+8)