Information We Collect
We collect information you provide directly — name, email, shipping address, order details, rider weight and bike model — and a limited set of usage data (IP address, browser, page views) collected automatically via cookies and analytics tools.
How We Use Your Information
- Fulfil and ship your order, including pre-tuning to your weight
- Send order confirmations, shipping updates and warranty notices
- Respond to support and dealer enquiries
- Improve our products and website (aggregated, anonymised)
- Send marketing emails — only with your explicit opt-in
Cookies & Analytics
We use first-party cookies for cart and login state, and a small set of third-party analytics (Google Analytics, Vercel Analytics) to understand site usage. You can opt out via your browser settings or our cookie banner.
Your Rights
EU/UK residents (GDPR) and California residents (CCPA) can request access to, correction of, or deletion of their personal data at any time. Email privacy@fastace.bike — we respond within 30 days.
Last updated: May 2026